Shipping policy
SHIPPING POLICY
DELIVERY/COLLECTION
COLLECTION – Once you have set a collection date and time you must stick to this.
DELIVERY - For celebration cakes, delivery may be available within Kilmarnock at an additional cost, depending on location and subject to availability, get in touch to discuss.
Wedding Cakes and any tiered cakes above 2 tiers cannot be collected and will only be delivered to your specified venue – charges for delivery and set ups will be included in your quote.
TRANSPORTATION OF YOUR CAKE
Cakes, as with many food items, require certain temperature control and careful transportation.
Cakes must be kept on a flat surface, either in your passenger foot well or the boot. I DO NOT recommend holding the cake or placing it on a seat. Please ensure the heating in the car is off and if it is a warm day, make sure the AC has been running for some time before the cake goes in the car.
Avoid all sunlight directly on the cake. Hold the cake by the base only and do not hold it against your body. When transporting cakes, yourself, ensure they have been in the fridge beforehand. Travelling with room temperature cake is most likely going to cause damage. Please drive very carefully as I can NOT be held accountable for any damages which may occur once a cake has left my possession. Please follow my advice to ensure the safety of your cake.